Discover the different common countermeasures

Employing countermeasures can help your entity prevent, detect and respond effectively to fraud. Our extensive catalogue of common countermeasures can also help you:

identify control gaps in your processes and systems

measure the effectiveness of your existing countermeasures.

decorative prevention countermeasures

Prevention countermeasures

Prevention countermeasures are the most common and cost effective way to stop fraud. They prevent or limit the size of the fraud risk by reducing the likelihood and consequences of fraud.

Detection countermeasures

Detection countermeasures can help identify when fraud has occurred, disrupt additional fraud and reduce the consequences. Detection countermeasures are not as cost effective as prevention countermeasures. However, if detected early, the impact of fraud can be significantly reduced.

Response countermeasures

Response countermeasures respond to fraud after it has occurred to help reduce or disrupt additional consequences. They are not as cost effective as prevention or detection countermeasures. However, the impacts of fraud can be significantly reduced (if implemented effectively).

Find out about the importance of effective countermeasures

Common countermeasures

Filter and reload page by selecting a Fraudster Persona below to see what countermeasures are most effective against each persona.

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The Deceiver

The Impersonator

The Coercer

The Exploiter

The Concealer

The Organised

The Fabricator

The Reckless

Further filter and reload results on this page by selecting a countermeasure type below.

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Prevention

Detection

Response

Create a positive workplace culture

Establish governance, accountability and oversight

Conduct integrity checks and suitability assessments

Make sure there is managerial, independent or expert oversight

Collaborate with strategic partners

Clearly define decision-making powers

Provide help and support

Train staff to apply correct processes and decisions

Rotate staff and contractors

Set up self-disclosure and reporting processes

Require the completion of declarations or acknowledgements

Create legislation and policies that help prevent, detect and respond to fraud

Create procedural instructions or guidance

Use system or physical access controls to limit access

Set up user permissions

Require a specific form, process or system to be used

Have clear and specific eligibility requirements

Collect and analyse data to find and prevent fraud

Confirm identity using evidence

Authenticate identity during each interaction

Require mandatory information to complete requests or claims

Create and use blacklists, whitelists and greylists

Set up controls for sensitive information

Prevent, identify and correct duplicate records and claims

Set up automatic prompts and alerts

Set limits on requests, claims or processes

Requests or claims are randomly allocated for processing

Limit the number of staff who process requests or claims

Set up internal escalation procedures

Verify information you receive

Match data against similar data points

Make sure only the appropriate decision-maker can approve requests, claims or activities

Divide duties between staff

Set up privileged access restrictions and monitoring

Protect your data from manipulation or misuse

Protect your data from being lost or stolen

Enforce ongoing compliance, performance and contract reviews

Set up change management processes

Conduct system testing

Properly dispose of old or unnecessary systems, records and assets

Train and support staff to identify and report fraud and corruption

Conduct quality assurance checks

Support staff to lodge tip-offs and Public Interest Disclosures

Reconcile records

Establish exception reporting

Report incidents or breaches for further investigation

Set up automatic notifications of high-risk events and transactions

Apply fraud detection software programs and processes

Create processes to receive and review complaints

Conduct internal or external audits or reviews

Report on activities

Train staff to be effective fraud analysts and investigators

Incident response plan

Coordinate disruption

Investigate fraud

Set up video or electronic surveillance

Audit logging

Document capture and storage

Separation and termination processes

Penalties for fraud and non-compliance

Recovery and debt management processes

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If you have employed some countermeasures in your organisation, please share those with us so we can build on your experience.

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