Tip-offs and Public Interest Disclosures
Put in place processes for staff or external parties to lodge tip-offs or Public Interest Disclosures.
Why this countermeasure matters
A lack of discreet and confidential ways for staff or external parties to report fraud and corruption may lead to:
- a dysfunctional workplace culture
- fraudsters feeling more confident their actions will not be detected
- fraud or corrupt activity going unnoticed or unchallenged
- less action and accountability to prevent, detect and respond to fraud and corruption
- unknown and unaddressed systemic fraud or corruption.
- individuals being unable to self-report, leading to further fraud or non-compliance.
How you might apply this countermeasure
Some ways to implement this countermeasure include providing a way for individuals, third parties and staff to confidentially lodge:
- a fraud tip-off using a dedicated reporting line
- a fraud tip-off using an online form through an internal or external website
- a Public Interest Disclosure if they suspect wrongdoing within the Commonwealth public sector.
How to check if your countermeasures are effective
Here are some ways to measure the effectiveness of this type of countermeasure:
- confirm that a consistent process exists for reporting fraud and corruption
- confirm that the process for reporting fraud and corruption is easy to locate and use
- analyse data related to tip-offs and look for trends
- confirm that the options for reporting fraud and corruption are clearly communicated
- consider if the process supports the person reporting fraud and corruption
- confirm if the processes are compliant with the Public Interest Disclosure Act 2013 (Cth), the Commonwealth Fraud Control Framework and other national frameworks and Guidelines
- analyse case studies to determine if processes are effective
- review unsuccessful tip-offs such as those that did not provide anything useful and analyse why that was the case
- confirm that processes cater for all different types of fraud and corruption
- confirm that processes cater for different sources such as external individuals, staff, vendors and other organisations.
This type of control is supported by: