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AFP Operation Firestorm Scam Alert a perfect showcase of fraudster ingenuity

Publisher
Australian Federal Police
Date published
January 2026

Relevant impacts:  Human Impact, Government Outcomes Impact, Reputational Impact, Security Impact

An Australian Federal Police (AFP) Scam Alert has shown the ingenuity of dedicated fraudsters in finding ways to exploit government mechanisms for keeping Australians safe from scams. Released on 4 February 2026, the AFP has warned Australians that fraudsters have begun impersonating law enforcement officials to access Australian assets.

As outlined in the AFP press release, the scam uses simple personal information, such as names and email addresses, to submit a false ReportCyber report. It then uses the automated response to pretend the victim was involved in a data breach. By then impersonating AFP officers that are part of Operation Firestorm – a legitimate AFP operation targeting international scam and cybercrime syndicates – they attempt to deceive the victim into transferring money, often cryptocurrency, to offshore financial accounts.

This is a textbook case of motivated scammers and fraudsters exploiting the legitimacy of Australian law enforcement to establish and betray the trust of Australian citizens. This exploitation of publicly available data and criminal reporting mechanisms also demonstrates how fraudsters may try and creatively target, subvert and exploit fraud controls for their own gain, often by targeting vulnerable people who are seeking to report or correct wrongdoing.

Government agencies should always keep these pitfalls in mind when designing reporting mechanisms or fraud controls.

In their alert, the AFP has advised members of the public to immediately report any contact with these scammers to ReportCyber. ReportCyber has implemented a one-time password function to stop scammers lodging and validating a false report with another person's email.

Related countermeasures

Collaborate with strategic partners such as other government entities, committees, working groups and taskforces. This allows you to share capability, information and intelligence and to prevent and disrupt fraud.

Providing clear statements and communications on entity practices and responses can help prevent staff and clients falling victim to scams or slipping into non-compliance, while discouraging fraudulent or corrupt activities.

Set up system prompts and alerts to warn users when information is inconsistent or irregular, which either requires acceptance or denies further actions.

Change management processes make sure that changes do not create risks or weaken existing countermeasures.

Conduct quality assurance activities to confirm that processes are being followed correctly and to a high standard and/or that material or goods are what they are claimed to be. Quality assurance checks not only improve processing standards, they can also detect potentially fraudulent activity and are a significant deterrent to fraud.

Allow clients, staff and third parties to lodge complaints about actions or decisions they disagree with. This may identify fraud or corruption as a cause for complaints, such as a failure to receive an expected payment.

Coordinate disruption activities across multiple programs or entities to strengthen processes and identify serious and organised criminals targeting multiple programs. It can also include referrals to law enforcement agencies for those groups that reach the threshold for complex criminal investigations.

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