Home Insulation Scheme plagued by systemic fraud
Vulnerabilities within the Australian Government’s Home Insulation Scheme led to systemic fraud. By April 2010 there were 961 cases where more than one insulator had submitted a claim for payment for insulating the same premises. All were referred for further investigation.
The Australian National Audit Office found the Scheme caused:
- serious inconvenience to households (in some cases leading to death)
- reputational damage to the insulation industry
- financial difficulties for many Australian manufacturers and installers
- harm to the Australian Government’s reputation for effective service delivery.